A Retail Talent Community to Connect, Share & Learn

Archives / 2014 / March

Help Maximize your Company’s Operational Performance

Help Maximize your Company’s Operational Performance

Are you a area manager for a retail chain? Have you or a fellow co-worker asked: How do we improve or why are we not reaching our potential? The gaps usually occur because of who you hire and how you prepare them to face your Customers. During the moderated panel discussion, the following topics will be covered: Saving money through better hiring The secret to a good hire – it is not as easy as yo... Read More »

Congratulations…From Poor Service to No Service

The Need The other day while I was at home, I realized that I needed to replace the filter for my central air system. To save time, I decided to stop by a big box home center that was in my area. I went inside and I realized that although it was a familiar chain, the store seemed to be arranged differently than the others. Perhaps this store had been taken over from a former chain; I wasn’t sure, ... Read More »