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Achieving the Ultimate Customer Experience

Achieving the Ultimate Customer Experience

Author: Lindsey Locke Mindy Gulledge, Vice President of Retail Sales, Headway Workforce Solutions, Debbie Brown, Executive Vice President and Chief Customer Officer, Headway Workforce Solutions, Art Suriano, Chief Executive Officer, The TSi Company, Bob Swan, Senior Vice President of Human Resources, Susser Holdings (Strips LLC) all spoke on Achieving The Ultimate Customer Experience. Mindy Gulled... Read More »

Congratulations…From Poor Service to No Service

The Need The other day while I was at home, I realized that I needed to replace the filter for my central air system. To save time, I decided to stop by a big box home center that was in my area. I went inside and I realized that although it was a familiar chain, the store seemed to be arranged differently than the others. Perhaps this store had been taken over from a former chain; I wasn’t sure, ... Read More »

10 Things to Know About…

10 Things to Know About…

Here is an interesting article by Adept Marketing that offers great advice to those in retail who would like to further their careers into retail management. If you are already on the path to becoming a retail manager or simply considering it, here are some important and interesting things to consider before embarking upon this career. 10 Things to Know About a Retail Management Career Read More »